Now Accepting Q2 2026 Projects — UAE & Worldwide

Custom Software Built to Scale

We are a custom software agency serving clients across Dubai, UAE, Saudi Arabia, and the wider Middle East — specialising in scalable web applications, AI chatbots, game development, and cloud infrastructure, without the overhead of a local office.

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brackets-soft / production / main
server.ts
deploy.yml
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import { createServer } from 'http';
import { Router, middleware } from './core';
_
const app = createServer();
const router = new Router();
_
// health-check endpoint
router.get('/health', async (ctx) => {
  ctx.body = { status: 'ok' };
});
_
app.use(middleware.rateLimit({ max: 1000 }));
app.use(router.routes());
_
app.listen(3000);
// deploying to production
Build passing
142 / 142 tests
Deploying…
main TypeScript Ln 17, Col 32 UTF-8

Our Technology Stack

Built With Industry-Leading Technologies

We develop custom software using the most reliable, scalable, and widely-adopted technologies in the industry — so your product is built on foundations that last, and on skills that are easy to hire for as you grow.

React
JSNode.js
Python
PHPPHP
TSTypeScript
AWS
Azure
Docker
PostgreSQL
Next.js
Kubernetes
Vue.js
React
JSNode.js
Python
PHPPHP
TSTypeScript
AWS
Azure
Docker
PostgreSQL
Next.js
Kubernetes
Vue.js

10+

Technologies mastered

Full‑Stack

Frontend to infrastructure

Cloud‑Native

AWS & Azure certified stack

Production

Battle-tested, not prototype-grade

Case Studies

Recent Client Projects

Two examples of production systems we've designed, built, and deployed for clients — complex multi-tenant platforms engineered for scale from the ground up.

directions_car

Automotive / SaaS

Multi-Tenant Platform · UAE & GCC

Multi-Tenant Car Dealership Management Platform

A client operating a network of automotive dealerships across the GCC needed to replace a fragmented mix of spreadsheets and standalone tools with a single, centralised SaaS platform — one that could serve each dealership as an isolated tenant while giving headquarters consolidated reporting across all locations.

We designed and built a full-stack multi-tenant application handling vehicle inventory management, lead tracking and CRM workflows, test drive scheduling, finance application processing, and real-time sales dashboards. Each dealership operates on a fully isolated data layer with its own branding, user roles, and permission structure. A super-admin layer gives the group owner cross-tenant visibility without ever mixing tenant data.

Replaced 4 legacy tools 8 dealership tenants at launch Real-time cross-tenant reporting

Stack

Next.js Node.js PostgreSQL Redis AWS RDS Stripe TypeScript
school

EdTech / SaaS

Multi-Tenant Platform · UK & Middle East

Multi-Tenant School Management System

An education group managing multiple schools across two regions needed a single platform to handle student enrolment, academic records, timetabling, staff HR, and parent communications — with each school running as a fully isolated tenant on shared infrastructure, and a group-level admin layer for performance oversight.

We architected a multi-tenant SaaS platform with schema-level tenant isolation, a configurable timetabling engine, role-based portals for administrators, teachers, students, and parents, plus an automated fee collection and finance module. The parent-facing mobile web app handles real-time attendance notifications, grade reporting, and direct teacher messaging. All data is scoped to tenant at the query level — no cross-school data leakage is architecturally possible.

6 schools onboarded at launch 4 user role portals Schema-level tenant isolation

Stack

React Python Django PostgreSQL Celery AWS Docker

Software, Web & Game Development Services

From enterprise web platforms and AI-powered products to commercially shipped games — end-to-end engineering across every digital product category, for startups and established companies alike.

terminal

Custom Software Development

Full-stack development in Python, Node.js, and modern PHP. We build scalable web applications, internal tools, and SaaS platforms — production-ready, well-documented, and built to last.

language

Website Development

Marketing sites, e-commerce stores, SaaS frontends, and web portals — built fast, optimised for SEO, and engineered to convert. From landing pages to full CMS-powered platforms.

smart_toy

AI Chatbot Development

Custom AI assistants, customer support bots, and intelligent agents built on GPT-4, Claude, and open-source LLMs — integrated into your product, your data, and your workflows.

grid_view

UI/UX Product Design

User experience design grounded in real behaviour, not guesswork. We reduce friction in critical user flows to improve retention, conversion rates, and time-to-value for your customers.

cloud_done

Cloud Infrastructure & DevOps

AWS and Azure architecture, CI/CD pipelines, Kubernetes orchestration, and serverless deployments. We build cloud infrastructure that auto-scales under load and keeps operational costs lean.

sports_esports

Game Development

Unity and Unreal Engine development for mobile, PC, and console. From casual hyper-casual titles to multiplayer systems and game backends — engineered for performance, retention, and scale.

Website Development

Websites That Perform — Not Just Look Good

Most agencies deliver a website that looks great in a browser demo and falls apart the moment real traffic hits it. We build from the opposite direction — performance, SEO, and conversion architecture first, design second. Whether you need a high-converting marketing site, a full e-commerce platform, or a complex web portal, we ship fast, rank well, and scale cleanly.

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ads_click

Marketing Sites & Landing Pages

Conversion-Optimised · SEO-Ready

A marketing site's only job is to turn visitors into leads or customers. We design and build with that goal as the primary constraint — fast load times for better Quality Scores, semantic HTML for Google indexability, and conversion architecture informed by real heatmap and session data, not assumptions.

  • High-converting landing pages for paid campaigns
  • Technical SEO — Core Web Vitals, schema markup, sitemap
  • GA4, GTM & conversion tracking setup
  • A/B testing infrastructure for ongoing optimisation
shopping_bag

E-Commerce Development

Shopify · WooCommerce · Custom

We build e-commerce stores that handle real traffic spikes without going down, process payments without errors, and manage inventory without data inconsistencies. Shopify for speed to market, WooCommerce for flexibility, or fully custom storefronts for businesses with requirements that off-the-shelf platforms can't meet.

  • Shopify custom theme & app development
  • Stripe, PayPal & regional payment gateway integration
  • Inventory, order management & ERP integrations
  • Multi-currency, multi-language & cross-border compliance
dashboard

SaaS & Web Application Development

React · Next.js · Full-Stack

SaaS products and web apps are where pure website builders run out of runway. We build complex, data-driven web applications with multi-tenant architecture, role-based access control, subscription billing, and real-time features — the kind of product your customers pay for monthly, not just visit once.

  • React & Next.js frontend with server-side rendering
  • Multi-tenant SaaS architecture & user auth (Auth0, Clerk)
  • Stripe subscription billing & usage-based pricing
  • Real-time features with WebSockets & server-sent events
edit_document

CMS-Powered Websites & Content Platforms

WordPress · Sanity · Contentful · Headless

If your team needs to publish content without touching code, you need a CMS — but the wrong CMS becomes a maintenance burden that slows your entire publishing pipeline. We match the CMS to your editorial workflow, technical constraints, and scale requirements, then build the integration cleanly so non-technical editors can work without developer babysitting.

  • Headless CMS integration (Sanity, Contentful, Strapi)
  • Custom WordPress themes, plugins & REST API extensions
  • Blog, documentation & knowledge base platforms
  • Multi-author workflows, permissions & editorial tools

Our approach to web development

We don't build websites with page builders or drag-and-drop tools that produce bloated, unmanageable code. Every site we ship is written to production standards — clean component architecture, proper semantic HTML, optimised asset delivery, and a codebase any developer can maintain.

Next.js

SSR, SSG & App Router

React

Component-driven UI

Shopify

E-commerce & Hydrogen

WordPress

Custom themes & plugins

Sanity

Headless CMS & GROQ

Vercel

Edge deployment & CDN

Game Development Studio

We Build Games That Ship — and Games That Sell

Game development is a separate discipline from web software — and we treat it that way. Our game team handles the full production pipeline: concept, engine development, art integration, multiplayer systems, monetisation, platform submission, and live ops.

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smartphone

Mobile Game Development

iOS & Android

We develop mobile games in Unity with performance optimisation baked in from day one — 60fps targets, memory-efficient asset pipelines, and battery-conscious logic. From hyper-casual titles designed for viral UA to mid-core games built around long-term retention loops, we understand what makes mobile players come back.

  • Hyper-casual & casual game development
  • In-app purchase & ad monetisation integration
  • App Store & Google Play submission & ASO
  • Analytics integration (GameAnalytics, Firebase)

AI Chatbot Development

Custom AI Assistants Built for Your Business, Your Data, Your Workflows

Generic chatbots answer generic questions. We build AI assistants that know your product, your documentation, your customer history, and your internal processes — and respond with the accuracy and tone of your best employee.

WhatsApp
support_agent

Customer Support AI Agents

24/7 · Multilingual · Ticket Deflection

Support AI built on your help docs, past tickets, and product knowledge base — not a generic model that makes up answers. We integrate with Zendesk, Intercom, Freshdesk, or a custom chat widget, and implement proper escalation logic so the bot hands off to a human agent at exactly the right moment.

  • RAG (retrieval-augmented generation) over your docs & tickets
  • Zendesk, Intercom & Freshdesk integration
  • Human escalation with full conversation handoff
  • CSAT tracking & deflection rate analytics
corporate_fare

Internal Knowledge & Operations Assistants

Private · Secure · Enterprise-Grade

Your team spends hours each week searching internal wikis, asking colleagues repeat questions, and digging through Notion or Confluence for policy documents. An internal AI assistant surfaces the right answer in seconds — trained on your SOPs, onboarding docs, HR policies, and product specifications.

  • Indexed across Notion, Confluence, Google Drive & Slack
  • Role-based access control — team-level data segregation
  • On-premise or private cloud deployment for data privacy
  • SSO integration (Okta, Azure AD, Google Workspace)
dashboard

AI Features Built Into Your Product

GPT-4 · Claude · Gemini · Open-Source

Adding AI to an existing product isn't just an API call — it requires careful prompt engineering, latency management, cost controls, fallback logic, and thoughtful UX so the AI feature feels native rather than bolted on.

  • OpenAI GPT-4o, Anthropic Claude & Google Gemini APIs
  • Streaming responses & real-time AI UX patterns
  • Prompt engineering, evaluation & hallucination guardrails
  • Token cost optimisation & intelligent caching layers
chat_bubble

Website AI Chat & Lead Qualification Bots

Lead Gen · Sales Qualified · CRM-Connected

A website chatbot that actually qualifies leads, books meetings, and pushes data into your CRM — not a scripted decision tree that frustrates visitors. We build conversational AI widgets trained on your sales collateral, pricing logic, and qualification criteria.

  • AI-powered lead qualification & intent detection
  • Calendly & Cal.com meeting booking integration
  • HubSpot, Salesforce & Pipedrive CRM push
  • Custom widget design — fully on-brand, not a third-party embed

Why custom-built AI beats off-the-shelf chatbot tools

Tools like Intercom Fin, Drift, or Tidio are fast to set up but hard to control. A custom-built AI assistant gives you complete control over the model, the prompts, the data sources, the UI, and the integration layer — so it behaves exactly like an extension of your team.

GPT-4o

OpenAI API & Assistants

Claude

Anthropic API & long context

LangChain

Agents, tools & RAG pipelines

Pinecone

Vector DB & semantic search

Llama 3

On-premise open-source LLM

Whisper

Voice-to-text AI input

How We Deliver Software Projects

A repeatable, transparent engineering process — so you always know what's being built, why, and when it ships.

01 / Architecture

System Design & Scalability Planning

Before we write a single line of code, we map out data flows, API contracts, and capacity requirements — so the system scales with your growth, not against it.

02 / Development

Agile Development with Full Test Coverage

Two-week sprints, daily standups, and peer-reviewed pull requests. Every feature ships with unit tests, integration tests, and automated CI checks — no exceptions.

03 / Launch

Zero-Downtime Deployment & Ongoing Support

Blue-green deployments to hardened cloud environments, with real-time monitoring, automated rollbacks, and post-launch support built into every engagement.

FAQ

Questions we get asked before every project

No sales pitch here — just straight answers to the things every potential client wants to know before picking up the phone.

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Our Team

Meet the People Behind Your Project

A talented team of engineers, designers, and AI specialists who have built software for startups and enterprises across the globe.

person

Ihtisham Ul Haq

Founder & CEO

Visionary leader with expertise in software architecture and business strategy.

Contact on WhatsApp
person

Ayaz Khan

Co-Founder & CTO

Technical architect with deep experience in full-stack development.

Contact on WhatsApp

Our Amazing Team

Have a software project in mind?

Tell us about your requirements and we'll put together a technical roadmap — no commitment, no sales pitch, just straight answers from an experienced engineering team.

Serving clients across UAE, Saudi Arabia, UK, and worldwide. Response within 4 hours during business hours.

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